Great service

Saundra - Knoxville, TN
8 hours ago

She called before she arrived and when she arrived told me everything she did

Service air conditioning and heat unit

Viola - Knoxville, TN
12 hours ago

The young lady that came to service my unit was very helpful and pleasant. She was very knowledgeable and patient on Tuesday, January 26, 2021.

Great service

Ron - Knoxville, TN
1 day ago

You need people like her. She is knowledgeable and quit on service. Complete check out and explain everything

Excellent service

Don - Knoxville, TN
2 days ago

Ash T did a excellent job on our service, she was very thorough in her inspection and took care of problems she encountered.. Nice personality and very business like.

Knowledgeable service rep

Elizabeth - Knoxville, TN
2 days ago

Ash seemed to do a good job evaluating our furnace, and was pleasant to work with.

Great staff

Stephen - Knoxville, TN
7 days ago

Great Service.

Annie - Knoxville, TN
7 days ago

1-Great to see a female in an all Male industry 2-Nice to be able talk to technicians who will speak to you and who have good customer relations skills.

Very thorough and courteous

Jeanette - Knoxville, TN
8 days ago

Annual maintenance-excellent service

Judith - Knoxville, TN
8 days ago

Great service

Britney - Knoxville, TN
9 days ago

Showed up on time and great troubleshooting!

Service call

Mickey - Knoxville, TN
10 days ago

Ash was a very nice young lady very good at explaining what she was doing very professional a good addition to your company give her a raise

Scheduled survey

Elizabeth - Knoxville, TN
12 days ago

I’m never disappointed with the service from A-1. They installed my system and have kept it running optimally ever since. Ashley performed the most recent service and she did a great job. She was efficient and friendly.

Great technician!

Elizabeth - Knoxville, TN
14 days ago

Ash was great! She answered all of my many questions and was happy to do so. She was easy to talk to and great with dogs!

Great service.

Shirley - Knoxville, TN
16 days ago

Ash was very professional in servicing my unit. I would suggest one thing for the company. On days like today when it’s rainy and wet, shoe or boot covers coming into the Howe would be an excellent idea

Great service

Karen - Knoxville, TN
16 days ago

Technician appeared to be knowledgeable and courteous. She arrived in a timely manner and explained what she had done and why. Appointment for replaced part was scheduled same day of service.

Great service.

Debbie - Knoxville, TN
16 days ago

Ash was very knowledgeable and precise in communicating and working on my AC. I felt confidant she knows her job well and worked to check all in my system to be sure it was working at its best. Thank you Ash.

Great service with consideration for safety during the pandemic

Julie - Knoxville, TN
17 days ago

Great service!

Boolie - Knoxville, TN
19 days ago

Excellent

Friendly competent inspectiob

Derek - Knoxville, TN
19 days ago

Great Service

Norman - Knoxville, TN
20 days ago

Dear A-1 Certified, I want to take a moment to praise the exceptionally professional and proficient job that Ash, your technician, did during my service call today. As you probably know I have been a customer for many years and I have not always been satisfied with your service. On this occasion I can say that I am extremely pleased. Ash took the time to explain the work that she was doing and clearly demonstrated her outstanding knowledge of the equipment and its proper operation. Unlike previous visits from other technicians, Ash was very thorough and did not need to be reminded of any maintenance items to be performed. Ash is a great asset to your company and I hope that you are able to retain her for many years to come. Regards, Norman T. Ford mobile: 865.696.8998

Ash is an A-1 tech!

Jamie - Knoxville, TN
29 days ago

Ash called before arriving, was spot on with her arrival time. She introduced herself when she arrived, said hello to our welcome committee Shitzhu, which is important to us ;) Briefed me on what she was going to be doing. She was extremely professional, polite & got to work right away. She went over paper work I needed to sign, explained everything checked out to be working properly & ook garbage filters with her. From what I could see, Ash did a great job! The pricing has nothing to do with Ash, that's determined in office.

Great service

Jessica - Knoxville, TN
39 days ago

What excellent service, and so kind!

Kelly - Knoxville, TN
40 days ago

Thank you to Ash T who is professional, knowledgeable and friendly. You can trust this tech from A1 Certified - she’s a 10!

Prompt, professional service.

Scott - Knoxville, TN
41 days ago

Ash did a great job - thank you!

Very good service, very friendly and professional

Jane - Knoxville, TN
41 days ago

Excellent service

Very Responsive

Sharon - Knoxville, TN
55 days ago

Ashley was very prompt in arriving at the appointed time and very courtesous. Checked out our system and gave me an update. Great service.

Great Service

Karen - Knoxville, TN
90 days ago

Nice to see a woman doing a man’s job?? Ash was very professional, knowledgeable, thorough and very nice. She’s doing her job and I commend Ash and A-1 for doing the right thing, hiring her! Thanks!

Josh service 10-8-2020

Doug - Knoxville, TN
111 days ago

On time, great service

Noreen - Knoxville, TN
159 days ago

Great service

Amy - Knoxville, TN
162 days ago

Technician was very friendly and knowledgeable!

Broken HVAC

Tonya - Knoxville, TN
169 days ago

Josh B was prompt, very fast, very courteous. I could tell right away that this young man was a hard worker and knew what he was doing.

Prompt professional service

Kimberly - Knoxville, TN
223 days ago

The HVAC service I’ve been looking for for 20 years! Thank you

Awesome Service!

Kim B. - Knoxville, TN
230 days ago

Josh and Tommy went above and beyond to replace my worn out heat pump with a sleek and efficient new dual-fuel heat pump. They were on time and worked all day in hot and humid weather.

Friendly and Efficient

Cary - Knoxville, TN
293 days ago

Stayed in contact regarding a repair that took a few visits to get done, but Josh and office staff always followed through.

Great service

Rachel - Knoxville, TN
309 days ago

Excellent service

Gail - Knoxville, TN
373 days ago

Had our biannual maintenance on hvac. Good report but many wait until a problem occurs before ask for service. They try to save money. You can save by scheduling maintenance checks. Well worth it. Our Service tech was very professional and completed the service in a timely manner.

Heater check-up

Carol - Knoxville, TN
401 days ago

Good service

Sellers - Knoxville, TN
412 days ago

A Happy Customer Again

Paul - Knoxville, TN
579 days ago

Great service

Jane - Knoxville, TN
579 days ago

Josh was professional, polite, and quick to solve the problem with my ac.

10-year plus client of A-1 Certified

Phillip - Knoxville, TN
588 days ago

Josh was professional and friendly, quickly diagnosed and fixed the problem.

Great Job

Larry - Knoxville, TN
593 days ago

Did a good service and explained everything he was doing.

Great Service

CJL - Knoxville, TN
604 days ago

Service

Chandler - Knoxville, TN
636 days ago

I appreciate the way Josh handled our repair. We have been experiencing problems ever since it was installed. Twice due to zip ties that should have been cut when installed. We have put more money into this system than we should have and several times due to the installer. I appreciate the way Josh and A-1 did their best to make it right. Josh went above and beyond and was very courteous. Thank you.

Friendly and Knowledgeable Staff!

Liz - Knoxville, TN
645 days ago

We received great service with a very quick response time! Tommy and Tyler were very professional and helpful. We will definitely use them again and would recommend them to others!